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Conditions and paiements

Subscriptions conditions and use limitations.

Can I choose a specific mobile number with MUCHO?

Unfortunately, no. You cannot choose your phone number with MUCHO. All our numbers are assigned automatically at random and cannot...

Will my mobile line be interrupted if I transfer my number ?

No, there will be no network interruption when we transfer our number. Your phone number will work on your current...

I have a subscription, how do I understand my first mobile bill?

Providing you with a transparent service is important to MUCHO. The first invoice is special because it takes into account...

My payment card does not work for the order of my SIM card, what can I do?

In the event that you are unable to make the payment online when ordering your SIM card, we invite you...