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Why did I receive a new MUCHO SIM card?

Your current SIM card will soon stop functioning due to a technical update in our network.The new SIM card ensures...

Do I need to replace my current SIM?

Yes. The new SIM replaces your existing one, which will no longer function after the network update.This update is required...

How do I activate my new MUCHO SIM card?

Important: Do not remove your current SIM until the activation is complete.Your current SIM is required to receive the authentication...

What should I do if installation or activation doesn’t work?

I have several MUCHO SIM cards. Why did I receive a new SIM for only one of my numbers?

This is normal. Several situations can explain it: 1. Shipments are done in batchesNew SIM cards are sent out in...