In the “Pack” section, you will also have a summary of your mobile service consumption and active options.
Follow my consumption by SMS
You can check the status of your mobile service by sending an SMS with the text “STATUS” to N°778.
You will then receive an SMS in return indicating your consumption (minutes, SMS, internet, Roaming), as well as the renewal date of your mobile service.
For more information, you can watch our video tutorial “Cockpit – Check my personal usage”:
With MUCHO, you can manage your mobile service at any time by SMS or from your myMUCHO cockpit.
Manage my mobile service by SMS
You have the possibility by SMS to access many commands to manage and control your mobile service. In particular, the following information is available via SMS:
In the case of portability, the subscription will start at the latest on the desired portability date provided that it is accepted by your current operator according to the duration of the contract between you and them.
If you want to start immediately, without waiting for the date of portability of your mobile number, it is perfectly possible. To do this, request the immediate start of the subscription via the contact form.
As long as your subscription has not started, your myMUCHO cockpit is inaccessible and your MUCHO number is inactive. Billing will start on the day your MUCHO subscription is activated.
In other (rare) cases where a subscription would remain in successive portability acceptance failures for more than 30 days, the subscription starts with the delivered MUCHO number, no later than 31 days after the subscription is concluded.
In the event that you are unable to make the payment online when ordering your SIM card, we invite you to contact your bank or the issuer of your payment card in order to activate the 3D Secure payment function.