{"id":13074,"date":"2022-12-02T11:09:12","date_gmt":"2022-12-02T11:09:12","guid":{"rendered":"https:\/\/muchomobile.ch\/faq\/faq\/my-internet-connection-doesnt-work-with-an-android-how-to-activate-mucho-mobile-services\/"},"modified":"2023-03-29T09:20:06","modified_gmt":"2023-03-29T09:20:06","slug":"internet-does-not-work-android","status":"publish","type":"ht_kb","link":"https:\/\/help.muchomobile.ch\/en\/item\/internet-does-not-work-android\/","title":{"rendered":"My internet connection doesn’t work with an ANDROID: How to activate MUCHO mobile services?"},"content":{"rendered":"

Some newer phones require a properly configured internet connection in order to connect the smartphone to the MUCHO network.<\/p>\n

To do this, it is necessary to properly configure your APN. Without this, the phone may not connect to the mobile network or incoming calls may not work.<\/p>\n

Here is how to connect your smartphone to the network once your Sim is inserted into your smartphone. <\/h2>\n
\n
    \n
  1. In your phone settings, go to the connections menu<\/li>\n
  2. Select Mobile Networks, then find the Access Point Name (APN)<\/li>\n
  3. Select MUCHO for the name and INTERNET for the APN<\/li>\n
  4. Save and restart your phone. <\/li>\n<\/ol>\n<\/div>\n

    To set up a Fairphone’s APN, please follow the specific configuration listed here<\/a>.<\/p>\n

    To walk you through step by step how to set up your phone’s internet. Check out our “How to set up MUCHO Internet?” tutorial videos.<\/h2>\n