{"id":13552,"date":"2022-12-02T11:08:48","date_gmt":"2022-12-02T11:08:48","guid":{"rendered":"https:\/\/muchomobile.ch\/faq\/faq\/can-i-view-my-call-and-sms-history-2\/"},"modified":"2023-03-29T09:19:55","modified_gmt":"2023-03-29T09:19:55","slug":"call-history-sms","status":"publish","type":"ht_kb","link":"https:\/\/help.muchomobile.ch\/en\/item\/call-history-sms\/","title":{"rendered":"Can I view my call and SMS history?"},"content":{"rendered":"<p>Yes you can check your call history, SMS, data usage, on your myMUCHO cockpit. To do so, we invite you to follow the following steps:<\/p>\n<div>\n<ol>\n<li>Log in to <a href=\"https:\/\/muchomobile.ch\/myMUCHO\">your myMUCHO cockpit<\/a>. <\/li>\n<li>Go to the &#8220;Uses&#8221;<\/li>\n<li>You can then filter the data to be viewed (SMS, calls, Data), as well as the desired period (up to 90 days maximum)<\/li>\n<\/ol>\n<\/div>\n<p>For a detailed extract of your retroactive account greater than 90 days, we invite you to contact us via <a href=\"https:\/\/muchomobile.ch\/en\/help\/contact\">our contact form<\/a> (paid service &#8211; <a href=\"https:\/\/muchomobile.ch\/uploads\/cgv\/MUCHO_Service_Fees.pdf\">see Administrative fees for invoice\/ statement copy<\/a>)<\/p>\n<p>For more information, watch our video tutorial &#8220;Cockpit: view my personal usage&#8221;.<\/p>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/q3i6B4WrK34\" title=\"YouTube video player\"><\/iframe><\/p>\n<p>You also have the possibility to view your transaction history (bill payments and\/or top-ups) for up to three retroactive months. To do so, please follow these steps:<\/p>\n<div>\n<ol>\n<li>Log in to <a href=\"https:\/\/muchomobile.ch\/myMUCHO\">your myMUCHO cockpit<\/a>.<\/li>\n<li>Go to the &#8220;Transaction History&#8221;<\/li>\n<li>You can then filter the desired period (up to 90 days maximum)<\/li>\n<\/ol>\n<\/div>\n<div class=\"id_content_key\">ID: FAQ_EXT-09_10118_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Yes you can check your call history, SMS, data usage, on your myMUCHO cockpit. To do so, we invite you to follow the following steps: Log in to your myMUCHO cockpit. Go to the &#8220;Uses&#8221; You can then filter the data to be viewed (SMS, calls, Data), as well as the desired period (up to [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[4559,3458,3547],"ht-kb-tag":[],"class_list":["post-13552","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-creating-and-managing-my-mucho-account","ht_kb_category-mymucho-connection","ht_kb_category-suivi-et-personalisation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Can I view my call and SMS history? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Can I view my call and SMS history? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Yes you can check your call history, SMS, data usage, on your myMUCHO cockpit. 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