{"id":16700,"date":"2026-01-16T08:04:12","date_gmt":"2026-01-16T08:04:12","guid":{"rendered":"https:\/\/help.muchomobile.ch\/?post_type=ht_kb&#038;p=16700"},"modified":"2026-09-07T09:14:26","modified_gmt":"2026-09-07T09:14:26","slug":"how-can-you-check-and-activate-volte","status":"publish","type":"ht_kb","link":"https:\/\/help.muchomobile.ch\/en\/item\/how-can-you-check-and-activate-volte\/","title":{"rendered":"How can you check and activate VoLTE?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">This depends on your device model and its VoLTE configuration.<br>To continue making and receiving calls, your smartphone must:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Be VoLTE compatible<br>\u2022 Have the VoLTE option available in the settings<br>\u2022 Run <strong>Android 15 <\/strong>or later (for Samsung) or <strong>iOS 16 \/ 26.1<\/strong>  or later (for iPhone)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>How to check if VoLTE is available?<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>iPhone<\/strong><br>This refers to iOS version 16. From iOS version 26.1 onwards, VoLTE is automatically installed and no longer visible. Please select 5G automatically.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong><br>Tap <strong>Mobile Data<\/strong><br>Select <strong>Options<\/strong><br>Go to <strong>Voice &amp; Data<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Result :<\/strong><br>\u2022 If you see <strong>VoLTE<\/strong> \u2192 your device is compatible<br>\u2022 If you do not see VoLTE \u2192 your device is probably not compatible<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Android (Samsung)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong><br>Go to <strong>Connections<\/strong><br>Tap <strong>Mobile Networks<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Result :<\/strong><br>\u2022 If the option <strong>VoLTE Calls<\/strong> appears \u2192 device compatible<br>\u2022 If the option does not appear \u2192 device probably not compatible<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>How to activate VoLTE?<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>iPhone<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong><br>Tap <strong>Mobile Data<\/strong><br>Select <strong>Options<\/strong><br>Go to <strong>Voice &amp; Data<\/strong><br>Select <strong>VoLTE<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Android (Samsung)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong><br>Go to <strong>Connections<\/strong><br>Tap <strong>Mobile Networks<\/strong><br>Enable <strong>VoLTE Calls<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>How to update your smartphone?<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Update Android (Samsung \u2013 Android 15 or later)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong><br>Go to <strong>Software Update<\/strong><br>Tap <strong>Download and install<\/strong><br>Restart your smartphone<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Result :<\/strong><br>\u2022 If Android 15 or later is offered, install it<br>\u2022 If no update is available, your device will probably not be able to upgrade to Android 15<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Update iPhone (iOS 16 or later)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong><br>Go to <strong>General<\/strong><br>Tap <strong>Software Update<\/strong><br>Select <strong>Download and install<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a>Check your software version<\/a><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Samsung (Android)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong><br>Go to <strong>About phone<\/strong><br>Check <strong>Android version<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Android 15 or later \u2192 compatible<br>\u2022 Android 14 or lower \u2192 update required<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>iPhone<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Open <strong>Settings<\/strong><br>Go to <strong>General<\/strong><br>Tap <strong>About<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 iOS 16 or later \u2192 compatible<br>\u2022 Below \u2192 update required<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important information<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 Not all smartphones can be updated to Android 15 or iOS 16<br>\u2022 Even a recent smartphone does not automatically guarantee VoLTE compatibility<br>\u2022 Depending on the model, the VoLTE display may vary<br>\u2022 If your device is not compatible, changing your smartphone may be necessary to continue making calls<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Need help?<\/strong><br>If in doubt, our <strong>MUCHO customer service<\/strong> team is here to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This depends on your device model and its VoLTE configuration.To continue making and receiving calls, your smartphone must: \u2022 Be VoLTE compatible\u2022 Have the VoLTE option available in the settings\u2022 Run Android 15 or later (for Samsung) or iOS 16 \/ 26.1 or later (for iPhone) How to check if VoLTE is available? iPhoneThis refers [&hellip;]<\/p>\n","protected":false},"author":13,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"ht-kb-category":[5620],"ht-kb-tag":[5627,5638,5587,5514,5636],"class_list":["post-16700","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-end-of-3g-in-switzerland","ht_kb_tag-end-of-3g","ht_kb_tag-iphone","ht_kb_tag-mucho-sim","ht_kb_tag-sim-mucho","ht_kb_tag-volte"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How can you check and activate VoLTE? - FAQ | Mucho Mobile<\/title>\n<meta name=\"description\" content=\"Discover how to check, activate and update VoLTE on your smartphone. 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