{"id":10371,"date":"2022-12-02T10:59:09","date_gmt":"2022-12-02T10:59:09","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=es-posible-obtener-el-reembolso-de-mi-suscripcion-en-linea-2"},"modified":"2026-08-28T12:31:01","modified_gmt":"2026-08-28T12:31:01","slug":"reembolso-suscripcion-en-linea","status":"publish","type":"ht_kb","link":"https:\/\/help.muchomobile.ch\/es\/item\/reembolso-suscripcion-en-linea\/","title":{"rendered":"\u00bfEs posible obtener el reembolso de mi suscripci\u00f3n en l\u00ednea?"},"content":{"rendered":"<p>La cancelaci\u00f3n tras la compra de un abono online es posible, siempre y cuando la SIM no haya sido enviada todav\u00eda. El reembolso se<\/p>\n<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2484\" data-end=\"2578\">En Suiza no existe un derecho legal de desistimiento para la compra online de una suscripci\u00f3n.<\/p>\n<p data-start=\"2580\" data-end=\"2765\">No obstante, como gesto comercial, MUCHO ofrece el reembolso del primer mes de suscripci\u00f3n <strong data-start=\"2671\" data-end=\"2711\">(excluidos los gastos de activaci\u00f3n)<\/strong>, siempre que la tarjeta SIM a\u00fan no haya sido enviada.<\/p>\n<p data-start=\"2767\" data-end=\"2862\">El reembolso se efectuar\u00e1 directamente en la tarjeta de pago utilizada para realizar la compra.<\/p>\n<p data-start=\"2864\" data-end=\"3044\">Para solicitar la cancelaci\u00f3n de su pedido, le invitamos a ponerse en contacto con nuestro servicio de atenci\u00f3n al cliente rellenando <a href=\"https:\/\/muchomobile.ch\/help\/contact\">el formulario de contacto disponible aqu\u00ed<\/a>.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-09_10004_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>La cancelaci\u00f3n tras la compra de un abono online es posible, siempre y cuando la SIM no haya sido enviada todav\u00eda. El reembolso se En Suiza no existe un derecho legal de desistimiento para la compra online de una suscripci\u00f3n. No obstante, como gesto comercial, MUCHO ofrece el reembolso del primer mes de suscripci\u00f3n (excluidos [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[3509],"ht-kb-tag":[393,398,396,395,397,391,392,394],"class_list":["post-10371","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-anulacion-y-suspension","ht_kb_tag-cancelacion","ht_kb_tag-devolucion","ht_kb_tag-fin-2","ht_kb_tag-parada","ht_kb_tag-reembolso","ht_kb_tag-reembolsos-por-compras-de-suscripciones","ht_kb_tag-sim-comprada-pero-no-enviada","ht_kb_tag-terminacion"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfEs posible obtener el reembolso de mi suscripci\u00f3n en l\u00ednea? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfEs posible obtener el reembolso de mi suscripci\u00f3n en l\u00ednea? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"La cancelaci\u00f3n tras la compra de un abono online es posible, siempre y cuando la SIM no haya sido enviada todav\u00eda. 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