{"id":16507,"date":"2025-11-13T17:46:55","date_gmt":"2025-11-13T17:46:55","guid":{"rendered":"https:\/\/help.muchomobile.ch\/?post_type=ht_kb&#038;p=16507"},"modified":"2025-11-19T13:19:03","modified_gmt":"2025-11-19T13:19:03","slug":"como-activar-mi-nueva-tarjeta-sim-mucho","status":"publish","type":"ht_kb","link":"https:\/\/help.muchomobile.ch\/es\/item\/como-activar-mi-nueva-tarjeta-sim-mucho\/","title":{"rendered":"\u00bfC\u00f3mo activar su nueva SIM MUCHO?"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>Visite <strong><a href=\"https:\/\/2go.muchomobile.ch\/sim-replace\/4\/es\/\">muchomobile.ch\/replace<\/a><\/strong><\/li>\n\n\n\n<li>Siga las instrucciones en pantalla<\/li>\n\n\n\n<li>Una vez confirmada la activaci\u00f3n, inserte la nueva SIM en su tel\u00e9fono<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Importante:<\/strong> No retire su SIM actual hasta que la activaci\u00f3n haya finalizado.<br>La SIM actual es necesaria para recibir el SMS de autenticaci\u00f3n.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><a>No recibe el c\u00f3digo SMS de autenticaci\u00f3n?<\/a><\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>Comprobaciones b\u00e1sicas<\/strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verifique la cobertura de red<\/li>\n\n\n\n<li>Mantenga la SIM antigua en el tel\u00e9fono<\/li>\n\n\n\n<li>Reinicie el tel\u00e9fono si es necesario<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><a>Usuarios Android (Google Messages)<\/a><\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">El SMS puede clasificarse como spam.<br>Para verificarlo:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Abra <strong>Google Messages<\/strong><\/li>\n\n\n\n<li>Toque su foto de perfil (arriba a la derecha)<\/li>\n\n\n\n<li>Acceda a <strong>Spam y bloqueados<\/strong><\/li>\n\n\n\n<li>Busque el mensaje de MUCHO<\/li>\n\n\n\n<li>Toque <strong>Desbloquear<\/strong> o <strong>Marcar como leg\u00edtimo<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00bfQu\u00e9 hacer si la instalaci\u00f3n o activaci\u00f3n no funciona?<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reinicie su tel\u00e9fono despu\u00e9s de la instalaci\u00f3n.<\/li>\n\n\n\n<li>Si Internet no funciona, verifique la configuraci\u00f3n del APN.<\/li>\n\n\n\n<li><a href=\"https:\/\/help.muchomobile.ch\/es\/item\/internet-no-funciona-iphone\/\">Explicaci\u00f3n para configuraci\u00f3n APN iPhone<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.muchomobile.ch\/es\/item\/sim-no-funciona-samsung\/\">Explicaci\u00f3n para configuraci\u00f3n APN Samsung<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/help.muchomobile.ch\/es\/item\/internet-no-funciona-android\/\">Explicaci\u00f3n para configuraci\u00f3n APN Android<\/a><\/li>\n\n\n\n<li><strong>Usuarios de iPhone<\/strong>: si iMessage\/FaceTime no funciona, verifique la configuraci\u00f3n:<\/li>\n\n\n\n<li><a href=\"https:\/\/help.muchomobile.ch\/es\/item\/como-configurar-imessage\/\">Explicaci\u00f3n para configuraci\u00f3n iMessage<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><a>\u00bfNecesita ayuda?<\/a><\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Contacte con nuestro Servicio de Atenci\u00f3n al Cliente: <strong>0800 560 035<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Importante: No retire su SIM actual hasta que la activaci\u00f3n haya finalizado.La SIM actual es necesaria para recibir el SMS de autenticaci\u00f3n. No recibe el c\u00f3digo SMS de autenticaci\u00f3n? Comprobaciones b\u00e1sicas Usuarios Android (Google Messages) El SMS puede clasificarse como spam.Para verificarlo: \u00bfQu\u00e9 hacer si la instalaci\u00f3n o activaci\u00f3n no funciona? \u00bfNecesita ayuda? Contacte con [&hellip;]<\/p>\n","protected":false},"author":12,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[5583],"ht-kb-tag":[5589,5530],"class_list":["post-16507","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-sustitucion-de-su-tarjeta-sim-mucho","ht_kb_tag-instalar-sim","ht_kb_tag-sim-mucho"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfC\u00f3mo activar su nueva SIM MUCHO? - FAQ | Mucho Mobile<\/title>\n<meta name=\"description\" content=\"Aprenda a instalar y activar f\u00e1cilmente su nueva SIM MUCHO en su dispositivo, paso a paso.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfC\u00f3mo activar su nueva SIM MUCHO? 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