{"id":10957,"date":"2022-12-02T14:22:32","date_gmt":"2022-12-02T14:22:32","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=e-possivel-obter-um-reembolso-pela-minha-subscricao-online"},"modified":"2026-08-28T12:30:20","modified_gmt":"2026-08-28T12:30:20","slug":"reembolso-assinatura-online","status":"publish","type":"ht_kb","link":"https:\/\/help.muchomobile.ch\/pt\/item\/reembolso-assinatura-online\/","title":{"rendered":"\u00c9 poss\u00edvel obter um reembolso pela minha subscri\u00e7\u00e3o online?"},"content":{"rendered":"<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"3138\" data-end=\"3234\">Na Su\u00ed\u00e7a, n\u00e3o existe um direito legal de livre resolu\u00e7\u00e3o para a compra online de uma subscri\u00e7\u00e3o.<\/p>\n<p data-start=\"3236\" data-end=\"3414\">No entanto, a t\u00edtulo comercial, a MUCHO oferece o reembolso do primeiro m\u00eas da subscri\u00e7\u00e3o <strong data-start=\"3326\" data-end=\"3360\">(excluindo a taxa de ativa\u00e7\u00e3o)<\/strong>, desde que o cart\u00e3o SIM ainda n\u00e3o tenha sido enviado.<\/p>\n<p data-start=\"3416\" data-end=\"3497\">O reembolso ser\u00e1 efetuado diretamente no cart\u00e3o de pagamento utilizado na compra.<\/p>\n<p data-start=\"3499\" data-end=\"3666\" data-is-last-node=\"\" data-is-only-node=\"\">Para solicitar o cancelamento da sua encomenda, convidamo-lo a contactar o nosso servi\u00e7o de apoio ao cliente, preenchendo <a href=\"https:\/\/muchomobile.ch\/help\/contact\">o formul\u00e1rio de contacto dispon\u00edvel aqui<\/a>.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-09_10004_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Na Su\u00ed\u00e7a, n\u00e3o existe um direito legal de livre resolu\u00e7\u00e3o para a compra online de uma subscri\u00e7\u00e3o. No entanto, a t\u00edtulo comercial, a MUCHO oferece o reembolso do primeiro m\u00eas da subscri\u00e7\u00e3o (excluindo a taxa de ativa\u00e7\u00e3o), desde que o cart\u00e3o SIM ainda n\u00e3o tenha sido enviado. O reembolso ser\u00e1 efetuado diretamente no cart\u00e3o de [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[3374],"ht-kb-tag":[906,909,908,910,904,907,905],"class_list":["post-10957","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cancelamento-e-suspensao","ht_kb_tag-cancelamento","ht_kb_tag-fim","ht_kb_tag-paragem","ht_kb_tag-reembolso-2","ht_kb_tag-reembolsos-para-compras-de-assinatura","ht_kb_tag-rescisao","ht_kb_tag-sim-comprado-mas-nao-enviado"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00c9 poss\u00edvel obter um reembolso pela minha subscri\u00e7\u00e3o online? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c9 poss\u00edvel obter um reembolso pela minha subscri\u00e7\u00e3o online? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Na Su\u00ed\u00e7a, n\u00e3o existe um direito legal de livre resolu\u00e7\u00e3o para a compra online de uma subscri\u00e7\u00e3o. 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