{"id":12623,"date":"2022-12-02T14:24:11","date_gmt":"2022-12-02T14:24:11","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=o-que-posso-fazer-com-o-meu-mymucho"},"modified":"2023-03-29T10:07:12","modified_gmt":"2023-03-29T10:07:12","slug":"subscricao-mymucho-cockpit","status":"publish","type":"ht_kb","link":"https:\/\/help.muchomobile.ch\/pt\/item\/subscricao-mymucho-cockpit\/","title":{"rendered":"Eu tenho uma subscri\u00e7\u00e3o m\u00f3vel, o que posso fazer com o meu cockpit MyMucho?"},"content":{"rendered":"<p>Sabia que \u00e9 poss\u00edvel gerir a sua subscri\u00e7\u00e3o de telem\u00f3vel a partir de <a href=\"https:\/\/muchomobile.ch\/mymucho\">o seu cockpit myMUCHO<\/a>? Porque voc\u00ea \u00e9 a nossa prioridade, quer\u00edamos conceber um servi\u00e7o m\u00f3vel que fosse completamente transparente e personaliz\u00e1vel para lhe permitir permanecer sempre no controlo.<\/p>\n<p>Foi por isso que imagin\u00e1mos <a href=\"https:\/\/muchomobile.ch\/mymucho\">o cockpit myMUCHO<\/a>. Uma interface pessoal que lhe d\u00e1 toda a liberdade para gerir a sua subscri\u00e7\u00e3o do telem\u00f3vel.<\/p>\n<h2>Do seu cockpit myMUCHO pode encontrar as seguintes caracter\u00edsticas:<\/h2>\n<h3>Ver o estado da sua subscri\u00e7\u00e3o no menu Cockpit<\/h3>\n<p><img decoding=\"async\" src=\"https:\/\/muchomobile.ch\/uploads\/components\/cockpit_overview_conso.jpg\" alt=\"your mobile consumption\" width=\"60%\"><\/p>\n<p><strong>No menu <span style=\"text-color:#f54747\">Cockpit<\/span>, tem a possibilidade de o fazer:<\/strong><\/p>\n<div>\n<ul>\n<li>Consulte a sua \u00faltima factura e os detalhes da sua factura.<\/li>\n<li>Seguir o seu consumo mensal (minutos, SMS e internet) na Su\u00ed\u00e7a inclu\u00eddo na sua subscri\u00e7\u00e3o e o seu consumo fora da sua subscri\u00e7\u00e3o. Pode ver o seu consumo de Roaming no menu Packs do seu cockpit.<\/li>\n<\/ul>\n<\/div>\n<p>?? <strong>Por SMS:<\/strong> para saber o estado do seu consumo tamb\u00e9m pode enviar uma mensagem de texto STATUS para N\u00b0778.<\/p>\n<p>Para saber mais, pode ver o nosso v\u00eddeo tutorial &#8220;Cockpit &#8211; Consultar o meu uso pessoal&#8221;:<\/p>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/J5kNllND--s\" title=\"YouTube video player\"><\/iframe><\/p>\n<h3>Consulte o hist\u00f3rico das suas facturas no menu Factura\u00e7\u00e3o<\/h3>\n<p>No menu <strong><span style=\"text-color:#f54747\">Factura<\/span><\/strong> voc\u00ea tem a possibilidade de consultar os detalhes de todas as suas facturas anteriores a qualquer altura. <\/p>\n<h3>Seguir os detalhes do seu consumo no menu Utiliza\u00e7\u00e3o<\/h3>\n<p>No menu <strong><span style=\"text-color:#f54747\">Utiliza\u00e7\u00e3o<\/span><\/strong> voc\u00ea tem a possibilidade de consultar os detalhes do seu hist\u00f3rico de consumo m\u00f3vel (Chamadas, SMS e Dados) a qualquer momento. <\/p>\n<h3>Adicionar uma op\u00e7\u00e3o de internet ou Roaming no menu Packs<\/h3>\n<p><strong>No menu <span style=\"text-color:#f54747\">Pack<\/span> voc\u00ea tem a op\u00e7\u00e3o de <\/strong><\/p>\n<div>\n<ul>\n<li>Consulte os dados inclu\u00eddos na sua assinatura de telem\u00f3vel e no seu consumo<\/li>\n<li>Veja as op\u00e7\u00f5es activas na sua conta<\/li>\n<li>Adicionar uma op\u00e7\u00e3o adicional de dados Internet para a Su\u00ed\u00e7a<\/li>\n<li>Adicionar uma op\u00e7\u00e3o de Roaming (Chamadas ou Internet)<\/li>\n<\/ul>\n<\/div>\n<p>?? <strong>Por SMS: <\/strong> Para adicionar uma op\u00e7\u00e3o adicional de Internet ou Roaming, tamb\u00e9m tem a op\u00e7\u00e3o de enviar o nome da op\u00e7\u00e3o desejada para #778 (por exemplo, para adicionar 5GB na Su\u00ed\u00e7a no texto a palavra PLUS5GB para #778). Descubra mais aqui <a href=\"https:\/\/muchomobile.ch\/pt\/palavras-chave\">a lista de palavras-chave<\/a>.<\/p>\n<p>Para saber mais, pode ver o nosso v\u00eddeo tutorial &#8220;Cockpit &#8211; Activar o roaming mantendo sempre o controlo dos seus custos&#8221;:<\/p>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\"  src=\"https:\/\/www.youtube.com\/embed\/hn_zYobKvBY\" title=\"YouTube video player\"><\/iframe><\/p>\n<h3>Gerencie os seus pagamentos e m\u00e9todos de pagamento no menu Recarregamentos &#038; Recarregamentos Autom\u00e1ticos<\/h3>\n<p>No menu <strong><span style=\"text-color:#f54747\">Recarregamentos &#038; Recarregamentos Autom\u00e1ticos<\/span> tem a op\u00e7\u00e3o de alterar o seu cart\u00e3o de pagamento para a sua subscri\u00e7\u00e3o de telem\u00f3vel.<\/p>\n<h3>Veja as suas transac\u00e7\u00f5es no menu Hist\u00f3rico de transac\u00e7\u00f5es<\/h3>\n<p>No menu <strong><span style=\"text-color:#f54747\">Hist\u00f3rico de transac\u00e7\u00f5es<\/span><\/strong> voc\u00ea tem a capacidade de ver os detalhes do seu hist\u00f3rico de transac\u00e7\u00f5es (pagamentos de contas) em qualquer altura.<\/p>\n<h3>Personalize a sua subscri\u00e7\u00e3o no menu Configura\u00e7\u00e3o do Servi\u00e7o<\/h3>\n<p><strong>No menu <span style=\"text-color:#f54747\">Configura\u00e7\u00e3o do Servi\u00e7o<\/span> voc\u00ea tem a op\u00e7\u00e3o de<\/strong><\/p>\n<div>\n<ul>\n<li>Definir um limite de gastos n\u00e3o-Abo (airbag) em CHF acima do qual o uso n\u00e3o-Abo \u00e9 automaticamente bloqueado.<\/li>\n<li>Definir um limite de gastos de Roaming em CHF acima do qual o uso de chamadas n\u00e3o-Roaming (entrada e sa\u00edda) \u00e9 automaticamente bloqueado.<\/li>\n<li>Activar ou desactivar o seu correio de voz (Combox) e adicionar um c\u00f3digo PIN.<\/li>\n<li>Bloquear certos servi\u00e7os (servi\u00e7os para adultos e n\u00fameros de tarifa premium).<\/li>\n<li>Ajustar a intensidade das suas notifica\u00e7\u00f5es.<\/li>\n<li>Mude a linguagem do seu correio de voz e outros servi\u00e7os MUCHO.<\/li>\n<\/ul>\n<\/div>\n<p>Para saber mais, pode ver o nosso v\u00eddeo tutorial &#8220;Cockpit &#8211; Personalizar os meus servi\u00e7os&#8221;:<\/p>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/ruWdKpLP5LU\" title=\"YouTube video player\"><\/iframe><\/p>\n<h3>Gerencie os seus dados pessoais no menu myMUCHO Account<\/h3>\n<p><strong>No menu <span style=\"text-color:#f54747\">myMUCHO Account<\/span> voc\u00ea tem a op\u00e7\u00e3o de <\/strong><\/p>\n<div>\n<ul>\n<li> Altere os seus dados pessoais.<\/li>\n<li> Altere a sua palavra-passe do cockpit myMUCHO.<\/li>\n<\/ul>\n<\/div>\n<p> Para saber mais sobre a utiliza\u00e7\u00e3o do seu cockpit myMUCHO, pode ver <a href=\"https:\/\/youtube.com\/playlist?list=PLAhP5i4t7Vk8-FBRKAbDmyOp8K45oDX1L\">our &#8220;MUCHO &#8211; MyMUCHO Cockpit&#8221;<\/a> v\u00eddeos tutoriais.<\/p>\n<div class=\"id_content_key\">ID: FAQ_EXT-09_10111_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sabia que \u00e9 poss\u00edvel gerir a sua subscri\u00e7\u00e3o de telem\u00f3vel a partir de o seu cockpit myMUCHO? Porque voc\u00ea \u00e9 a nossa prioridade, quer\u00edamos conceber um servi\u00e7o m\u00f3vel que fosse completamente transparente e personaliz\u00e1vel para lhe permitir permanecer sempre no controlo. Foi por isso que imagin\u00e1mos o cockpit myMUCHO. Uma interface pessoal que lhe d\u00e1 [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[4570,3392],"ht-kb-tag":[3846,3848,3847],"class_list":["post-12623","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-creer-et-gerer-mon-compte-mymucho","ht_kb_category-mymucho-login","ht_kb_tag-compreender-o-mymucho","ht_kb_tag-gerir-o-mymucho","ht_kb_tag-o-que-fazer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Eu tenho uma subscri\u00e7\u00e3o m\u00f3vel, o que posso fazer com o meu cockpit MyMucho? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Eu tenho uma subscri\u00e7\u00e3o m\u00f3vel, o que posso fazer com o meu cockpit MyMucho? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Sabia que \u00e9 poss\u00edvel gerir a sua subscri\u00e7\u00e3o de telem\u00f3vel a partir de o seu cockpit myMUCHO? 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