{"id":12630,"date":"2022-12-02T14:24:11","date_gmt":"2022-12-02T14:24:11","guid":{"rendered":"https:\/\/muchomobile.ch\/faq?ht_kb=posso-ver-o-meu-historico-de-chamadas-e-sms"},"modified":"2023-03-29T10:07:14","modified_gmt":"2023-03-29T10:07:14","slug":"historico-de-chamadas-sms","status":"publish","type":"ht_kb","link":"https:\/\/help.muchomobile.ch\/pt\/item\/historico-de-chamadas-sms\/","title":{"rendered":"Posso ver o meu hist\u00f3rico de chamadas e SMS?"},"content":{"rendered":"<p>Sim pode verificar o seu hist\u00f3rico de chamadas, SMS, utiliza\u00e7\u00e3o de dados, no seu cockpit myMUCHO. Para o fazer, convidamo-lo a seguir os seguintes passos:<\/p>\n<div>\n<ol>\n<li>Log in to <a href=\"https:\/\/muchomobile.ch\/myMUCHO\">o seu cockpit myMUCHO<\/a>.<\/li>\n<li>V\u00e1 ao &#8220;Uses&#8221;<\/li>\n<li>Pode ent\u00e3o filtrar os dados a visualizar (SMS, chamadas, Dados), bem como o per\u00edodo desejado (at\u00e9 90 dias no m\u00e1ximo)<\/li>\n<\/ol>\n<\/div>\n<p>Para um extracto detalhado da sua conta retroactiva superior a 90 dias, convidamo-lo a contactar-nos atrav\u00e9s de <a href=\"https:\/\/muchomobile.ch\/pt\/ajuda\/contacto\">nosso formul\u00e1rio de contacto<\/a> (servi\u00e7o pago &#8211; <a href=\"https:\/\/muchomobile.ch\/uploads\/cgv\/MUCHO_Service_Fees.pdf\">ver taxas administrativas para factura\/c\u00f3pia de extractos<\/a>)<\/p>\n<p>Para mais informa\u00e7\u00f5es, ver o nosso v\u00eddeo tutorial &#8220;Cockpit: view my personal usage&#8221;.<\/p>\n<p><iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/J5kNllND--s\" title=\"YouTube video player\"><\/iframe><\/p>\n<p>Tambem tem a possibilidade de ver o seu hist\u00f3rico de transac\u00e7\u00f5es (pagamentos de facturas e\/ou carregamentos) durante at\u00e9 tr\u00eas meses retroactivamente. Para o fazer, por favor siga estes passos:<\/p>\n<div>\n<ol>\n<li>Log in to <a href=\"https:\/\/muchomobile.ch\/myMUCHO\">seu cockpit myMUCHO<\/a>.<\/li>\n<li>V\u00e1 ao &#8220;Hist\u00f3rico de Transac\u00e7\u00f5es&#8221;<\/li>\n<li>Pode ent\u00e3o filtrar o per\u00edodo desejado (at\u00e9 90 dias no m\u00e1ximo)<\/li>\n<\/ol>\n<\/div>\n<div class=\"id_content_key\">ID: FAQ_EXT-09_10118_1question<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sim pode verificar o seu hist\u00f3rico de chamadas, SMS, utiliza\u00e7\u00e3o de dados, no seu cockpit myMUCHO. Para o fazer, convidamo-lo a seguir os seguintes passos: Log in to o seu cockpit myMUCHO. V\u00e1 ao &#8220;Uses&#8221; Pode ent\u00e3o filtrar os dados a visualizar (SMS, chamadas, Dados), bem como o per\u00edodo desejado (at\u00e9 90 dias no m\u00e1ximo) [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"ht-kb-category":[4288,3392,3547],"ht-kb-tag":[1281,3869,3870,3868],"class_list":["post-12630","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-criacao-e-gestao-da-minha-conta-mucho","ht_kb_category-mymucho-login","ht_kb_category-suivi-et-personalisation","ht_kb_tag-detalhes-da-conta-a-pedido","ht_kb_tag-historico-de-chamadas-de-acesso","ht_kb_tag-historico-de-sms","ht_kb_tag-ver-historico-de-chamadas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Posso ver o meu hist\u00f3rico de chamadas e SMS? - FAQ | Mucho Mobile<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Posso ver o meu hist\u00f3rico de chamadas e SMS? - FAQ | Mucho Mobile\" \/>\n<meta property=\"og:description\" content=\"Sim pode verificar o seu hist\u00f3rico de chamadas, SMS, utiliza\u00e7\u00e3o de dados, no seu cockpit myMUCHO. 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