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End of 3G

Why and when is 3G being switched off?

Swisscom will switch off the 3G network in early 2026 to enable the evolution of mobile networks towards more modern...

Will my phone still be compatible?

This depends on your device.To continue making calls after the end of 3G, your phone must be compatible with 4G/VoLTE....

What happens if I do not change my device?

After the 3G shutdown:• You will no longer be able to make calls• You will no longer be able to...

I need to change my device: what options does MUCHO offer?

MUCHO offers two accessible solutions: New 4G/VoLTE-compatible devicesRecent, reliable and affordable models. Refurbished devices (iPhone / Samsung)Tested, guaranteed devices at...

I have several MUCHO lines: are they all affected?

Each number depends on the device used.• If a device is VoLTE-compatible → no change required• If another device is...

I received a message saying my phone was not compatible, but it seems to work. Why?

Some phones may be compatible with 4G calling (VoLTE) depending on several factors, including: If your phone can make calls...