No worries! In most cases, a few simple steps can help resolve the issue.
- Restart your phone after installation
- If the Internet doesn’t work, check the APN configuration (MUCHO / internet)
- Explanation of apn-iphone configuration
- Explanation of apn-samsung configuration
- Explanation of apn-android configuration
- iphone users: if your iMessage/Facetime does not work, check the configuration :
- Explanation of iMessage configuration
If the issue persists, please contact our Customer Service team on 0800 560 035. We’ll be happy to help!
